Delivery
Shipping, customs and our delivery cover
Every order ships tracked in a plain box, and shipping is included in the price. The tracking number comes by email. If a parcel is lost or held at customs, we reship it free or refund you.
Rules on importing medicines vary by country, and customs can stop a parcel. Check your country’s rules before you order.
- Shipping included in the price
- Tracked
- Plain box
- Free reship or refund
- 24 countries
Updated
Where we ship
We ship to these 24 countries:
- United States
- United Kingdom
- Canada
- Australia
- New Zealand
- Ireland
- Germany
- France
- Netherlands
- Belgium
- Spain
- Italy
- Portugal
- Sweden
- Norway
- Denmark
- Finland
- Switzerland
- Austria
- Poland
- Czechia
- Singapore
- Japan
- South Africa
Your country not listed? Checkout only offers the countries above. Ask us if you have a question.
The parcel
- Tracked delivery: plain box, tracking number by email.
- Shipping is included in the price.
- Orders ship in a plain outer box or envelope. Nothing on the outside says what is inside or where it came from.
- We pack an order once its Bitcoin payment is confirmed.
Tracking your order
When your parcel ships, we email you the tracking number. You can follow your order any time under Track, with the order reference from your confirmation email and your email address, or in your account if you have one.
How long delivery takes depends on where it is going and on customs. The tracking shows where the parcel is. Need to change the address? Open a ticket with your order number as soon as you can: if the parcel has not shipped yet, we can update it.
Customs and the rules where you live
Every parcel that crosses a border can be checked by customs, and the rules on medicines differ a lot from one country to another.
- Most of what we sell is prescription-only in most countries. Some countries also treat modafinil and armodafinil as controlled drugs.
- In the US, modafinil and armodafinil are Schedule IV controlled substances, and the FDA says that in most circumstances it is illegal for individuals to import prescription drugs for their own use.
- Some countries allow a small personal supply with a prescription; others do not allow it at all.
- Customs can hold or destroy a parcel, and in some countries they may write to the person it is addressed to.
We cannot promise that a parcel will clear customs, and we do not tell you the law where you live. Check with your country’s medicines regulator or customs service before you order.
Free reship or refund
If your parcel is lost or held at customs, we reship it free or refund you. To claim, open a support ticket with your order number and what the tracking shows. A person replies in the ticket and you get an email when they do.
Questions and answers
Which countries does ubermeds. ship to?
ubermeds. ships to 24 countries: United States, United Kingdom, Canada, Australia, New Zealand, Ireland, Germany, France, Netherlands, Belgium, Spain, Italy, Portugal, Sweden, Norway, Denmark, Finland, Switzerland, Austria, Poland, Czechia, Singapore, Japan and South Africa. Checkout lists every country we ship to.
How much is shipping?
Shipping is included in the price. Every order ships tracked.
Is the parcel discreet?
Yes. Orders ship in a plain outer box or envelope. Nothing on the outside says what is inside or where it came from.
What happens if my parcel is held at customs?
If a parcel is lost or held at customs, ubermeds. reships it free or refunds you. Open a support ticket with your order number and a person sorts it out with you.
Is it legal to import modafinil?
It depends on the country. Modafinil and armodafinil are prescription medicines in most countries, and some treat them as controlled drugs. In the US the FDA says importing prescription drugs for personal use is illegal in most circumstances. Check your own country’s rules before you order.
How do I track my order?
The tracking number is emailed to you when your parcel ships. You can also follow it under Track with your order reference and email, or in your account.
Sources
Medical facts on this page come from these official labels, regulators and studies.